ChronSac ships worldwide. Every order is inspected and securely packaged before it leaves our warehouse. Here’s everything you need to know about delivery.

1. Processing Time

Orders are processed and dispatched within 1–3 business days after payment confirmation. You’ll receive a tracking number by email as soon as your parcel ships.

2. Delivery Times

Region Estimated Delivery
United States & Canada 7–12 business days
United Kingdom & European Union 7–14 business days
Australia & New Zealand 9–15 business days
Rest of world 10–18 business days

Delivery estimates begin after dispatch and exclude customs processing time, which varies by country.

3. Shipping Cost

We offer free worldwide shipping on every order. No minimum spend, no hidden fees.

4. Tracking Your Order

  • A tracking number is emailed to you once your order ships.
  • You can also check status anytime on our Track Order page.
  • Tracking may take 24–48 hours to show the first scan after dispatch.

5. Customs & Import Duties

International orders may be subject to customs inspection. We discreetly package all shipments and declare them appropriately. In rare cases where import duties apply, they are the responsibility of the recipient — this is standard for cross-border online shopping.

6. Lost or Delayed Packages

  • If tracking hasn’t updated for 7+ days, contact us and we’ll open an investigation with the carrier.
  • Packages confirmed lost are reshipped free of charge or fully refunded.
  • Delivery delays caused by extreme weather, holidays, or customs are unfortunately outside our control, but we’ll keep you updated every step of the way.

7. Wrong Address

Please double-check your shipping address at checkout. If you spot an error, contact us within 12 hours so we can correct it before dispatch. Once shipped, address changes may not be possible.

8. Questions

Email contact@chronsac.com — we reply within 24 hours.