ChronSac (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit chronsac.com, how we use it, and the choices you have.

1. Information We Collect

  • Order information: name, shipping address, billing address, email address, phone number, and order details.
  • Payment information: processed directly by our PCI-compliant payment providers. We never store full card numbers on our servers.
  • Account information: username, password (encrypted), and saved addresses if you create an account.
  • Technical data: IP address, browser type, device information, and pages visited, collected through cookies and analytics tools.

2. How We Use Your Information

  • To process and fulfill your orders, including shipping and customer service
  • To send transactional emails (order confirmation, shipping updates)
  • To send marketing emails, only if you opt in — you can unsubscribe at any time
  • To detect fraud and protect the security of our store
  • To improve our website, products, and shopping experience

3. Cookies

Cookies help keep your cart, remember preferences, and measure site performance. You can control or delete cookies through your browser settings; essential cookies (cart, checkout) are required for the site to function.

4. Sharing Your Information

We share data only with the partners needed to serve you:

  • Payment processors (to handle transactions securely)
  • Shipping carriers (name, address, phone for delivery)
  • Email service providers (to deliver order and marketing emails)
  • Analytics providers (aggregated, non-identifying data)

We never sell your personal information to third parties.

5. Data Retention

Order records are kept as long as required for accounting, warranty, and legal purposes. Account data is retained until you ask us to delete it.

6. Your Rights

Depending on your location (including GDPR and CCPA regions), you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict certain processing, such as marketing
  • Request a portable copy of your data

To exercise any of these rights, email contact@chronsac.com. We respond within 30 days.

7. Security

We use TLS/SSL encryption for all traffic, enforce strong authentication on our systems, and apply least-privilege access to customer data. No method of transmission is 100% secure, but we take safeguarding your information seriously.

8. Children’s Privacy

Our website is not intended for anyone under 18. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this policy from time to time. Changes are published on this page with an updated effective date.

10. Contact

Privacy questions? Contact us at contact@chronsac.com or via our Contact page.

Effective date: August 1, 2026