Shipping, Customs & Delivery: What Really Happens After You Order

International shipping is the part of online shopping that makes people nervous — and the part most stores refuse to explain. We’d rather you knew exactly what happens, start to finish.

Step 1 — Processing (1–3 Business Days)

Once you order, your bag goes through our 5-point inspection (see our quality process). Most orders ship within 1–3 business days. You’ll get a confirmation email the moment it leaves the warehouse.

Step 2 — Worldwide Shipping, Free

Every order ships worldwide with free tracked delivery — no minimum spend. We use discreet, protective packaging and a reliable courier network so your bag arrives in boutique condition.

Step 3 — Tracking

You’ll receive a tracking number you can follow end to end. Most deliveries arrive within 7–15 business days, depending on your region and local courier speed. Use our track order page anytime.

Step 4 — Customs & Import

Customs handling varies by country, and import duties (if any) are determined by your local authority, not by us. We declare shipments in a way designed to move smoothly through most borders, and we pack discreetly. If a parcel is ever held or returned, contact contact@chronsac.com and we’ll sort it out.

Our Promise

If your order is lost in transit or arrives damaged, we reship or refund — no runaround. Read the full terms on our shipping policy page. The goal is simple: order with confidence, receive with a smile.